Delivery

We do our utmost to find the best shipping conditions and the best rates for our customers. We work with demanding transporters who respect the delivery times they have agreed to. However, it may happen that the delivery time is slightly extended due to unforeseen circumstances beyond our control or that of the carrier.

We work with the following carriers: La Poste, Chronopost, Mondial Relay.

1. Geographical areas

We ship our products to the following countries:

Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Guadeloupe, French Guiana, Hungary, India, Ireland, Italy, Japan, Latvia, Lebanon, Lithuania, Luxembourg,  Malta, Martinique, Mayotte, Moldova, Montenegro, Monaco, New Caledonia, Northern Macedonia, Norway, Poland, Portugal, Reunion, Romania, Saint Barthélemy, Saint Martin (French part), Saint Pierre and Miquelon, Serbia, Slovakia, Slovenia, South Corea, Sweden, Switzerland, The Netherlands, the United Kingdom, Ukraine, the United States, Vatican, Wallis and Futuna

The delivery takes place at the address that you will have indicated at the time of your order.

2. Free shipping

For all orders to Metropolitan France, Corsica, the other countries of the European Union, Monaco and Andorra and whose amount is greater than or equal to 120€, the shipping costs in standard delivery are offered.

3. Delivery times and prices

When possible, we offer several delivery options: delivery to a relay point or to your home, as well as standard or express delivery.

3.1 Shipping to Metropolitan France

We offer you the choice between:

1. a delivery in a relay point:

• standard with Mondial Relay: 3 days ; cost of 5,65€ for a parcel from 0 to 0,500 kg
• express with Chronopost: 24h ; cost of 11,34 € for a parcel from 0 to 2 kg

2. home registered delivery against signature:

• standard with La Poste: 48h ; cost of 12,10€ for a parcel from 0 to 0,250 kg
• express with Chronopost: 24h ; cost of 17,64€ for a parcel from 0 to 2 kg

3.2 Shipping to Corse

We offer you the choice between:

1. a standard delivery in relay point with Mondial Relay : 5 days ; cost of 5,65€ for a parcel from 0 to 0,500 kg
2. a standard home registered delivery against signature with La Poste : 3 days ; cost of 12,10€ for a parcel from 0 to 0,250 kg

3.3 Shipping to French Guiana, Guadeloupe, Réunion, Martinique, Saint Barthélemy and Saint-Martin (French part)

The registered delivery is made at home against signature with La Poste : 5 days ; cost of 18,06€ for a parcel from 0 to 0,500 kg.

3.4 Shipping to Mayotte, New-Caledonia, Saint-Pierre and Miquelon, Wallis and Futuna

The registered delivery is made at home against signature with La Poste : 7 days ; cost of 26,02€ for a parcel from 0 to 0,500 kg.

3.5 Shipping to Monaco

We offer you the choice between:

1. an express delivery in relay point with Chronopost : 24h ; cost of 11,34€ for a parcel from 0 to 2 kg
2. home registered delivery against signature:

• standard with La Poste : 48h ; cost of 12,10€ for a parcel from 0 to 0,250 kg
• express with Chronopost : 24h ; cost of 21,60€ for a parcel from 0 to 2 kg

3.6 Shipping to Andorra

We offer you:

• an Express home registered delivery against signature with Chronopost : 24h ; cost of 39,89€ for a parcel from 0 to 1 kg

3.7 Shipping to Belgium and Luxembourg

We offer you the choice between:

1. a delivery in a relay point with Mondial Relay:

• standard : 3 days ; cost of 5,82€ for a parcel from 0 to 0,500 kg

2. a home registered delivery against signature:

• standard with Mondial Relay : 3-5 days ; cost of 10,97€ for a parcel from 0 to 0,500 kg
• express with Chronopost : 48h ; cost of 17,69€ for a parcel from 0 to 1 kg

3.8 Shipping to Germany

We offer you the choice between:

• a standard home registered delivery against signature with Mondial Relay : 3-5 days ; cost of 10,97€ for a parcel from 0 to 0,500 kg

• an Express home registered delivery against signature with Chronopost : 48h ; cost of 17,69€ for a parcel from 0 to 1 kg

3.9 Shipping to Spain

We offer you the choice between:

1. a standard delivery in relay point with Mondial Relay : 3 days ; cost of 8,16€ for a parcel from 0 to 0,500 kg
2. a home registered delivery against signature :

• standard with Mondial Relay : 3-5 days ; cost of 11,71€ for a parcel from 0 to 0,500 kg
• express with Chronopost : 48h ; cost of 18,59€ for a parcel from 0 to 1 kg

3.10 Shipping to Austria, Italy, Ireland and Portugal

The delivery is made at home against signature with La Poste: 3 days; cost of 14,47€ for a parcel from 0 to 0,500 kg

3.11. Shipping to Bulgaria, Cyprus, Croatia, Finland, Greece, Iceland, Malta and Romania

The registered delivery is made at home against signature with La Poste : 3 days ; cost of 18,79€ for a parcel from 0 to 0,500 kg.

3,12 Shipping to Denmark, Estonia, Hungary, Latvia, Lithuania, Poland, Czech Republic, Slovakia, Slovenia and Sweden

The delivery is made at home against signature with La Poste: 3 days; cost from 16,18€ for a parcel from 0 to 0,500 kg.

3.13 Shipping to Saint-Marin and Vatican

The delivery is made at home against signature with La Poste : 3 days ; cost of 14,12€ for a parcel from 0 to 0,500 kg.

3.14 Shipping to the United Kingdom

The delivery is made at home against signature with La Poste : 3-5 days ; cost of 19,08€ for a parcel from 0 to 0,500 kg.

3.15 Shipping to  Norway

The registered delivery is made at home against signature with La Poste : 3 days ; cost of 18,79€ for a parcel from 0 to 0,500 kg.

3.16 Shipping to Switzerland

The registered delivery is made at home against signature with La Poste : 3 days ; cost of 16,26€ for a parcel from 0 to 0,500 kg.

3.17 Shipping to Albania, Armenia, Bosnia-Herzegovina, Georgia, Northern Macedonia, Moldova, Montenegro and Ukraine

The registered delivery is made at home against signature with La Poste : 3 days ; cost of 21,08€ for a parcel from 0 to 0,500 kg.

3.18 Shipping to Belarus, Lebanon and Russia

Home delivery against signature with La Poste: time 3-5 days; cost from 42,91€ for a parcel from 0 to 0,500 kg.

3.19 Shipping to Canada, Japan, South Corea, and the United States

Delivery is made at home against signature with La Poste: time 3-5 days; cost from 37,98€ for a parcel from 0 to 0,500 kg.

3.20 Shipping to all other countries mentioned in point 1

The registered delivery is made at home against signature with La Poste : 5-12 days ; cost of 17,56€ for a parcel from 0 to 0,500 kg.

Note 1: for home delivery, in case of absence, a notice will be left in your mailbox so that you can pick up your parcel at the post office closest to your home. Any parcel not collected within the time limit set by the deliveryman will be returned to us. The cost of the return will be deducted from the refund of your order.

Note 2: Chronopost and Mondial Relay do not deliver on Saturday

4. Customs fees

In the case of an order delivered to a country other than France, you are the importer of the products you purchase. For all products shipped outside the European Union, you alone are responsible for declaring and paying any customs duties that may be due in your country.

5. Shipment tracking

As soon as your order has been dispatched, we will send you an email with a tracking link.

6. Damage

We prepare the orders with care, respecting the products we send so that you receive them in perfect condition. Your products are perfectly protected (recyclable bubble wrap, packing particles made from recyclable corn starch, etc.).

If a package arrives damaged, we advise you to check the condition of the products inside.

In the event of a lost parcel, we will send you the same parcel, free of charge.